Terms and Conditions

1. Ordering
One customer account per person, age 18 or over. By ordering on our website, you agree to provide:

  • Your real name
  • Your e-mail address
  • Your billing address
  • A valid payment method owned by the purchaser of the products on our site
  • A delivery address (this maybe the same as your billing address)
  • A contact phone number (in case we need to speak to you about your order)

If technology fails us or we make a genuine mistake, your order attempt may be unsuccessful. We will do everything we can to resolve this as soon as possible. Once your order is placed, you will receive a confirmation e-mail within 24 hours, and another once your order has shipped. We use USPS for most orders at a flat-rate shipping cost of $5.00. OR you have the choice to pay for and pick up your order in-store. You may also choose to pay for your order online and pick up in-store.

If something is not in stock, we will let you know as soon as possible. We will hold order until all items can ship together.

Once you are ready to check out and pay online, you will be directed to the PayPal portal for order placement. Please ensure that your card number is correct, you provide all accurate information and that your billing address and name matches with what is on your card/bank info. After placing your order, you will receive an automated acknowledgement. Please note that some banks and credit card companies have additional security measures in place. If you have any issues using your card, contact your bank/card company prior to Bomb-Chelle Customer Service.

2. Delivery - Exceptions
Events beyond our control - We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes but is not limited to:

  • Strikes or other industrial action.
  • Civil commotion, terrorism or threat of, war or threat or preparation for.
  • Fire, explosion, adverse weather conditions, subsidence, epidemic or other natural disaster.
  • Disruption to supplies or delivery methods.
  • Acts of government or regulatory bodies.
  • Disruption to public or private telecommunications networks.

In the event of something listed above, we will try to get your order out as soon as we can. We always strive to make it right.

Processing
After placing your order, you will receive an automated acknowledgement by email. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us, and we will confirm acceptance to you by confirming that your order has been Shipped (for orders for delivery or ready for pick up, Bomb-Chelle will confirm the details of delivery).

You pay the sum that you see at the end of the checkout process, together with the taxes and shipping (if not in-store pay/pick-up).

Contract
When we confirm acceptance of your order by confirming the products have been shipped, a legally binding contract will exist between us. If we do not confirm your order, we will refund your payment.

Your order constitutes an offer to us to buy a product. If we believe a customer acts against these Terms and Conditions, we reserve the right to cancel or suspend their order.

This includes non-payment of ordered products and fraudulent use of our website and/or sales. We also reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. We will not accept an order from any customer who we have suspended.

Ownership of the products will only pass to you when we have received full payment.

A person who is not party to the contract shall not have any rights under or in connection with it.

3. Resale
By ordering from our website, you agree not to commercially resell any of our products. Commercially reselling our products is a breach of these terms and conditions and your agreement with us.

4. Payment and Security
We do not hold your credit card data. You do not enter any credit card data into the Bomb-Chelle site. When you come to pay for your products you leave our site and your payment is processed through the PayPal secure server.

We accept in-store payments via cash/charge and Visa, MasterCard, Electron, AMEX, Maestro and Visa Electron through PayPal. Redemption of gift cards online is not available, but they can be redeemed at Bomb-Chelle’s Greentree Mall location.

You can also telephone your order to us; call (812) 914-1765.

5. Prices and Promos
Our prices, as stated on our website, are in USD and include IN sales tax of 7%. You will be charged this rate even if you do not live in IN. We reserve the right to alter prices at any time. Order to HI or the Outer Areas of the US may incur additional charges for shipping, and you will be notified prior to order processing. Prices and promotions held in our Greentree Mall location may not apply to this website, unless otherwise stated, and vice versa. Please note that offers are subject to availability and may end before originally advertised.

6. Cancellations and Returns
We aim to Ship orders within 72 business hours, so if you want to cancel an order without incurring a cost for returning unwanted items to us, you will need to do it before your order is Shipped. If you do cancel an order, please call us at (812)914-1765 and let us know during office hours, or via e-mail to lisa@bomb-chelle.com. If you would like to change anything about an order we would recommend that, in the first instance, you give us a call at (812)914-1765 and let us know during office hours, or via e-mail to lisa@bomb-chelle.com to avoid having to pay for delivery again.

All sales are final for the exception of damaged/faulty materials.

In the Event of a Damaged Shipment
We do our best to pack everything safely, but accidents happen. If you send these products back to us within 14 days of receiving them, we will offer you an exchange where possible, or a full refund after we have received the return. In this case, we will pay for the postage of sending these items back to us. Nothing in these Terms and Conditions affects your statutory rights. It may be possible for you to return these goods to Bomb-Chelle located at:

Greentree Mall
UnitT-08A
757 E. Lewis and Clark Parkway
Clarksville, IN 47129

7. Cookies
The cookies we use on this site will only be temporary session cookies, which won't hold any customer information.

By use of this website you agree to our use of the cookies outlined in our Privacy Policy. If you wish to opt out of accepting cookies online, we would be happy to receive your order by phone. Please call (812)914-1765 to place your order.

8. Governing Law
These terms are governed by US law and the courts therein.